Terms and Conditions

Welcome to Hunstrete House Hotel. These Terms and Conditions outline the rules and regulations for using our website, booking services, and staying at our property. By accessing our website or making a reservation, you agree to comply with these terms.

1. Reservations and Cancellations

All bookings are subject to availability. Once your reservation is confirmed, a booking reference number will be provided.

Cancellations or changes to your reservation must be made within the timeframe specified during booking to avoid charges. Late cancellations or no-shows may result in a fee equivalent to the first night's stay or as outlined in your booking confirmation.

Group reservations and special event bookings may have different terms, which will be communicated at the time of booking.

2. Check-in and Check-out

Check-in is from 3:00 PM onwards, and check-out is by 11:00 AM.

Early check-in or late check-out requests may be accommodated based on availability and may incur an additional charge.

3. Payment and Charges

Payment for accommodation and other services is due upon arrival unless otherwise stated in the booking confirmation.

We accept major credit cards, debit cards, and cash. Additional charges such as room service, dining, or spa services will be added to your final bill upon check-out.

4. Guest Responsibilities

Guests are responsible for ensuring that their behavior does not disturb other guests or staff. We reserve the right to ask any guest who behaves inappropriately to leave without a refund.

Damage to property caused by a guest may result in additional charges. The guest will be responsible for any repair or replacement costs.

5. Use of Facilities

Our facilities, including the restaurant, bar, spa, and grounds, are available to hotel guests, subject to availability and opening hours.

Guests using the spa or fitness facilities do so at their own risk. We encourage all guests to follow safety instructions provided by staff.

6. Pets

Pets are allowed at Hunstrete House Hotel in designated areas or rooms, as stated in our pet policy. Additional charges may apply. Service animals are always welcome.

7. Liability

Hunstrete House Hotel is not responsible for any loss, theft, or damage to guests' personal belongings. Guests are advised to keep their valuables secure.

While we take all reasonable steps to ensure the safety and security of our guests, the hotel is not liable for accidents or injuries unless caused by our negligence.

8. Website Use and Accuracy

The content of our website is for general information purposes only. While we strive to keep information up to date, Hunstrete House Hotel cannot guarantee the accuracy or completeness of the content.

We reserve the right to modify or discontinue services or features on our website without prior notice.

9. Force Majeure

Hunstrete House Hotel shall not be liable for any failure to meet its obligations due to circumstances beyond our control, including but not limited to natural disasters, strikes, or pandemics.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the English courts.

11. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Address: Hunstrete House Hotel, Hunstrete, Somerset, BS39 4NS

By using our website or staying at Hunstrete House Hotel, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.